Hayley Osborne, Author at Inside Small Business https://insidesmallbusiness.com.au/author/hayley-osborne Latest News and Advice for Australian Small Businesses Mon, 22 Apr 2024 23:34:56 +0000 en-AU hourly 1 https://wordpress.org/?v=6.7.1 https://insidesmallbusiness.com.au/wp-content/uploads/2021/05/icon-114x114-1.png Hayley Osborne, Author at Inside Small Business https://insidesmallbusiness.com.au/author/hayley-osborne 32 32 Three surprising ways to slash the cost of running your small business https://insidesmallbusiness.com.au/finance/cashflow/three-surprising-ways-to-slash-the-cost-of-running-your-small-business Mon, 06 May 2024 01:00:00 +0000 https://insidesmallbusiness.com.au/?p=28748 The beauty of email marketing isn’t only in its affordability but also in its versatility and measurability.

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When innovation meets reducing the costs of running your small business, it’s a match made in heaven! If things aren’t going great in your business, marketing is always the first thing to go because it’s perceived as the biggest expense. But it doesn’t have to be that way. If you use marketing to your advantage and get smarter as a small-business owner on what and where you invest money, learn how to leverage it to work for you and its return on your investment, the world is your oyster.

The numbers speak for themselves. Studies have shown in 2024 that short-form video provides 31 per cent of ROI, high-quality still images provide an ROI of 22 per cent blog posts provide an ROI of 15 per cent case studies and podcasts or other audio content provide an ROI of 14-15 per cent.

What I do know as a solo small-business owner in the digital marketing area, is that these are some of the strategies I use with digital marketing, to slash the cost of running my business, and increase my profits. Here are three things that work for me:

Content marketing has emerged as a beacon for me as a small business to reduce my operational costs while effectively reaching my target audience. By creating and distributing valuable, relevant, and consistent content, I can attract and retain a clearly defined audience, ultimately driving profitable customer/new client action without breaking my bank.

With creativity and strategic planning, small businesses like mine, with modest budgets, can produce compelling and engaging content that resonates with my audience. This approach not only slashes my marketing costs by focusing on owned rather than paid media but also builds a long-term brand presence that continues to yield results over time. It’s the consistency with my content marketing and following a strategy that I have built for myself that continues to deliver results.

Search Engine Optimisation (SEO) is an invaluable tool to slash the cost of running your small business. I find working on this myself every week is a cost-efficient way to boost my online presence without the hefty price tag associated with traditional advertising methods. The higher my relevance as ranked by Google, increases the likelihood of conversion, turning my visitors into customers at a fraction of the cost of paid advertising campaigns. By optimising my website content, structure, and on-page elements like keywords and meta tags, I consistently improve my search engine rankings, making it easier for potential customers to find me, even with a sea of competitors, especially as solo small-business owner in the digital marketing area.

Email Marketing is a standout for my small business as a remarkably cost-effective strategy cutting down operational costs while maintaining a strong connection with my audience. It offers a direct line of communication with my customers at a fraction of the cost. By continually building and leveraging my email list and crafting targeted messages I can deliver personalised content straight to the inboxes of my potential and existing clients/customers, promoting what I sell without the need for expensive advertising campaigns. The beauty of email marketing isn’t only in its affordability but also in its versatility and measurability. You can see who has opened it, the percentage of opens, the number of clicks and bounce rates allowing me to fine-tune this strategy for maximum impact at minimal cost.

Unlike traditional advertising methods that often require substantial financial investment for short-term visibility, content marketing, search engine optimisation and email marketing, offer a sustainable and cost-effective alternative.

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The three best local area marketing strategies to increase sales https://insidesmallbusiness.com.au/marketing/sales/the-three-best-local-area-marketing-strategies-to-increase-sales Mon, 01 May 2023 01:00:00 +0000 https://insidesmallbusiness.com.au/?p=25318 For a small business to achieve success, it must be able to make a mark and become a recognisable brand within its local community.

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Knowing where to start to become the number one in your local community can be totally overwhelming, but it doesn’t have to be.

What’s the difference between a business that has its marketing all figured out and you?

The only difference between “them” and you is that they have all the right marketing foundations in place to be able to grow their business with ease, no second guessing, no making stuff up, no flying blind and achieving big results in the process.

With a few easy steps and an awesome plan, you can be well on your way. Small businesses are the backbone of our economy and I believe if we can demystify local area marketing, you can reach more people.

1. Develop a word-of-mouth strategy

A better word for this is plan, and a good one at that. This is where your customers talk about you and refer you. Most businesses I work with tell me word of mouth is huge for them and everyone talks about them, but what’s commonly lacking is the actual strategy.

Think about what you can do to go the extra mile for your customers. How can you exceed expectations, be generous, be friendly, do things differently and most importantly think of ways you can show up unexpectedly in your client’s lives? Think of this as your “X Factor”.

These triggers are memorable experiences or feelings that make people want to talk about your business. You need to put pen to paper, think about how you can create this for your business and shine bright like the superhero you are!

As a brick-and-mortar business, what can you create to encourage your ideal clients to take a photo and share on their social media? Something neon, a cool chair with a fabulous backdrop, a gorgeous floral display?

For digital businesses, like mine I send each of my clients a welcome pack in the mail, both one-on-one clients and those that join my membership. This always comes with a handwritten note from me.

Lasting impressions count and people talk. Talk is important as this is what grows your businesses word of mouth, it all counts. Getting your community and audience talking, is your golden nugget to win at the local area marketing game.

2. Develop clear content pillars for your social media

Be in the driver’s seat of the free beast that continues to grow every day, don’t let it drive you. It’s not going anywhere.

I approach this by having content pillars. These are your caption categories (also known as the writing part) and your photo/video topics. Once you have these sorted, you’ll always have something to talk about.

I recommend you start by developing your photo topics. Pictures of you, the owner always go viral (a professional brand shoot is an awesome idea), a weekly LIVE, testimonials from your clients (nothing screams you’re amazing like someone else saying it) and quotes.

Great caption categories include tips and tricks, behind the scenes, what you’re loving, your why, about you, advantages and benefits, motivation and your products and services.

Batching your content will save you buckets of time in the long run. Time is money for small businesses and with limited funding and resources, this is an easy way to leverage such a critical business building resource.

Remember: when you have their attention, you can have their sale.

3. Give them what they want for free

Think of a freebie, lead magnet, irresistible offer your audience cannot resist in exchange for their email. Because when you grow your database, this is your warm audience. Those on your database want to hear from you. They’ve signed up for it.

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