According to Marnie Brokenshire of Uncapped Potential, many companies are unknowingly using their values and behaviours to suppress authenticity and deny staff the ability to express emotion, discomfort or vulnerability, and it is creating serious consequences.

“When positivity becomes mandatory, it becomes manipulation,” Brokenshire said. “We are seeing organisations where emotional honesty is being replaced with enforced cheerfulness and the result is a culture of silence avoidance and burnout.”

She added: “Many organisations have implemented ‘happiness’ mentalities to try and provide a ‘supportive environment’ at the expense of authenticity. The impact is having a negative effect.”

In evaluating the current workplace culture, Brokenshire and her business partner Nicole Mathers discovered a common pattern of ‘corporate gaslighting’, where company values dictate how people should think, feel and behave and where if you don’t “feel” that way, or want to challenge something, it is not welcomed.

“Values are meant to guide behaviour, not control it,” Brokenshire said. “But when values like ‘we always have fun’ or ‘positivity is essential’ become the default response to stress or crisis, they begin to erase the reality of what people are experiencing. That is when culture crosses the line into psychological harm.”

Brokenshire warned that many companies are unintentionally sending damaging messages through their values, communications, and leadership behaviours through actions that include:

• Dismissing emotion with phrases like ‘don’t worry about it’ or ‘you’re being too negative’.
• Praising positivity at the expense of honesty.
• Ignoring or punishing staff who speak up or show vulnerability.
• Forcing motivational mantras in environments of high pressure or stress.
• Making happiness or fun a performance metric.

“This is not just about toxic culture. It is about tone deaf leadership that confuses positivity with progress,” she added. “Being relentlessly upbeat in the face of real hardship is not resilience. It’s avoidance. It pushes people to question their own emotional responses, which is the very definition of gaslighting.”

“If people feel they can’t be real, make mistakes or raise problems without being labelled difficult or negative, then your culture is not psychologically safe,” she continued. 

In addressing the problem of toxic positivity, Brokenshire stressed that corporate values need to be reviewed regularly for relevance, clarity and impact so such values do not end up having an adverse effect in the workplace.

“If you’ve got motivational posters on the walls and meltdowns in the meetings, then it’s time for you to revisit the alignment of your cultural values and what’s real,” Brokenshire said.

Brokenshire also emphasised the importance of high-quality leadership training and the establishment of emotionally intelligent organisations where real conversations are held where nothing is off the table, and where people are encouraged to bring their whole selves to work, not just their cheerful side.
 

The post ‘Toxic positivity’: An emerging problem in workplaces appeared first on Inside Small Business.

Burnout doesn’t just affect your mood. It impacts decision-making, motivation, productivity and, eventually, the sustainability of your business. The good news is that there are clear signs to watch for and small daily strategies that can help you reset before things get out of hand.

You feel tired all the time, even after rest

This kind of fatigue isn’t solved by a sleep-in. It feels like your brain just won’t switch off, even when you stop working.

Try building in mindfulness breaks throughout your day. These can be short and simple even five minutes helps. Step away from your workspace, slow your breathing and notice what’s happening in your body. Even taking a moment to pause and breathe deeply can calm your nervous system and refresh your focus.

You’re working more but getting less done

Despite putting in long hours, you still feel like you’re falling behind. This is often a result of decision fatigue and mental overload.

Try using the Pomodoro Technique: 25 minutes of focused work followed by a five-minute break. These short bursts help maintain concentration without overwhelming your brain. They also force you to step away regularly, which can reduce stress and improve output.

You’ve lost sight of the big picture

When you’re stuck in reactive mode, it’s easy to forget why you started your business in the first place. That disconnect can leave you feeling flat and directionless.

Take time to reflect on your values. What matters most to you? Why did you begin this journey? Reconnecting with your purpose can help guide decisions and bring more meaning to your day-to-day tasks. It’s not just about pushing through it’s about remembering what you’re working towards.

You’ve stopped setting achievable goals

Unrealistic expectations of doing ten things in a day, achieving two, and feeling like a failure even though you did a solid day’s work can also lead to burnout.

Refocus on SMART goals, particularly the ‘A’ achievable. Break tasks down into realistic steps that you can complete within the time you have. Finishing what you started creates momentum and gives you a greater sense of control.

Your sleep is shot

If you’re collapsing into bed exhausted but can’t fall asleep or waking up in the middle of the night thinking about work – your stress response might be stuck in overdrive.

Good sleep hygiene can help. Try to keep consistent sleep and wake times, avoid screens for at least 30 minutes before bed, and create a wind-down routine that tells your body it’s time to switch off. Writing down thoughts or tasks before bed can eject these thoughts to work on later can also help prevent your brain from running loops overnight.

You feel like you can’t ask for help

Delegating or asking for support might feel risky or pointless. But trying to do everything yourself is exactly what leads people to crash.

Start small. Identify one task you can delegate this week. It could be admin, bookkeeping, or just asking someone to cover for you during a break. Letting go of even one thing lightens the load and reminds you that you’re not in it alone.

Looking after yourself is a business strategy

Taking care of your mental health isn’t a luxury but a core part of running a sustainable business. If you can spot the early signs of burnout and put small systems in place, you’ll be better equipped to lead, make clearer decisions and enjoy the work you’re doing.

The post Signs you’re nearing burnout (and what to do about it) appeared first on Inside Small Business.

The room fell silent.

I continued, “One per cent of your day is just 14 minutes. Most people aren’t even giving themselves that – for self-care, for themselves, for anything that truly matters. Think about how you’re spending your time. If you’re not carving out at least 1 per cent for yourself, something is seriously wrong.”

It was clear – most of them couldn’t say yes.

How many of us are running on empty, giving everything to our work, our families, our obligations—but not even 14 minutes to ourselves?

Small-business burnout Is a cultural crisis

This is more than a personal problem – it’s a cultural one. And in small business, it’s even worse.

We tell ourselves that success requires sacrifice, that we’ll take a break once things settle down. (Spoiler: they never do.)

But here’s the truth: if you don’t carve out time for yourself, your business will take every last drop of your energy. And when you hit burnout, everything – your health, creativity, and decision-making – suffers.

The irony? The more we neglect ourselves, the worse we perform. When you’re exhausted, your problem-solving weakens. Your leadership suffers. Instead of working on the business, you’re stuck in it – reacting, firefighting, barely keeping up.

The ‘One Per Cent Rule’ for small-business owners

So how do we break the cycle? Start small.

I call it the ‘One Per Cent of Your Day – Choose You’ rule. If you can commit just 14 minutes – 1 per cent of your 24-hour day – to something that refuels you, you’ll see the difference.

It’s not about grand, time-consuming self-care routines. It’s about intentionally reclaiming a moment for yourself and your small business before burnout takes over.

Yes, you’re busy. Yes, you’re juggling kids, work, and everything in between. But no one – no one – can tell me they can’t find 14 minutes for themselves. And if you think you can’t, just check your phone’s screen time.

I call my small-business clients out on this all the time. If you’re not finding even 1 per cent of your day for yourself, it’s time to take a hard look at why.

Because you can’t give your clients or your business what you don’t have for yourself. So, commit to the ‘One Per Cent of Your Day – Choose You’ rule:

• Take a 14-minute walk – no phone, no emails, just you.
• Sit outside with a coffee and just breathe.
• Move your body – stretch, dance, do something to move your body.
• Read one chapter of a book.
• Get creative.

For me, it’s a morning walk on the farm. It wakes me up and resets my focus. Small steps lead to big results – but you have to start somewhere.

So, start with one per cent. Reclaim your 14 minutes. Choose you – because when you do, your business will thrive, and so will you.

The post Feeling burned out? Try this 14-minute hack to keep your small business thriving appeared first on Inside Small Business.

“I didn’t really have a life,” Sheena says. “I just felt so exhausted by the weekend, like I needed to collapse.”

The entrepreneur explains how she knew that what she was feeling was burnout and not stress. She says that stress drives her to action, allowing her to move along in life. Burnout, on the other hand, was the aftermath of her stress and anxiety: exhaustion so complete that her life began to consist of just work and rest.

“You aren’t burnt out if you just had a big day and now you’re tired. That’s kind of like saying you’re OCD when you just like things clean and tidy,” Sheena explains. “True burnout is really that physical and emotional exhaustion that is happening more often than not, and it’s becoming a regular pattern…It might look like working, exercising and sleeping without any energy for friends, family or anything else.”

To overcome burnout, Sheena notes that she had to “train herself” to rest. This can be difficult to learn – even uncomfortable – if you’re not used to doing things just for yourself, she says. The entrepreneur admits that resting had always felt “lazy” and “unproductive” to her. She learnt to overcome these emotions, however, and internalise that free time is just as important as working, cleaning or exercising.

Aside from learning to embrace rest, Sheena started seeing a therapist. During her sessions, she began to unpack a “constant need for achievement” that she says led to her anxiety and burnout. Sheena also focused more on her physical health, seeing a naturopath and receiving IV drip therapy for vitamins and minerals.

Finally, Sheena says that switching to a more flexible work week has been the best thing for her burnout journey and ongoing mental health. The therapist and business mentor is an advocate for the 20-hour work week, and now instructs other professionals on how they, too, can lessen their hours. She says she mentors workers from various industries on how to pivot their career into businesses that give them flexibility in their schedule – even if it is just part-time initially. 

“Having control over what you do and how you do it has a major impact on how our work affects us,” she says. “This is why rigid micromanaged workplaces have the highest rates of burnout, due to lack of control by the employees and lack of trust from the business.”

To avoid burnout, Sheena urges small-business owners to learn to let go.

“If you want your business to be around in two, five or 10 years, you need to learn the concept of, ‘I let go, so I can grow,’” she says.

Letting go can begin by delegating simple admin tasks to teammates initially, then other tasks as the business grows, Sheena says. She adds that, ideally, your goal will be less about service or product delivery, and more about managing the business in a way that you can switch off because you have people to whom you can delegate. 

“It’s about learning how to trust your business systems and team,” Sheena says. “I love James Clear’s quote: ‘You do not rise to the level of your goals, you fall to the level of your systems.’”

This article first appeared in issue 46 of the Inside Small Business quarterly magazine

The post How this small-business owner overcame complete burnout appeared first on Inside Small Business.

When Leah (name changed for privacy) reached out to me, she described feeling drained and as though each day just bleeds into the next. Her life felt like it was lacking something, despite the fact that she has a successful business and a healthy family. Her days were dedicated to obligations with no room for much else. 

Is there an underlying habit creating a pattern?

Through my experience as a fitness and lifestyle coach, I’ve come across many clients like Leah who don’t realise that their people-pleasing is actually a symptom of deeper-rooted patterns. Maybe, at some point, dedicating herself to the needs of others felt rewarding but now she just feels drained and uninspired. It’s time for a change!

When you aren’t aware that you’re stuck in a cycle that is fed by your habits, the hopes of breaking free are near-impossible. The more we repeat a pattern, the deeper the groove it carves, like a car driving in circles on a dirt road. Over time, it creates a track, which becomes a pit, and the more we go around, the harder it is to break free. 

People-pleasing as a learned response

One of the key things I helped Leah see was that people-pleasing isn’t just a personality trait; it’s often a response developed to avoid conflict or earn validation. Many unknowingly adopt these behaviours from early life experiences, where people-pleasing becomes a survival mechanism.

Leah’s difficulty in setting boundaries wasn’t just about saying yes to everything, it was about not feeling safe enough to say no. She needed a few key strategies to help her recognise her patterns and take back control:

1. Mapping the ‘Yes’ trap: I asked Leah to write down every time she said yes during the week, even if it was something small like agreeing to a last-minute coffee catch-up or staying late to finish a report. This visual representation helped her see just how often she was putting other people’s needs ahead of her own.

2. The ‘micro-boundary’ challenge: I introduced Leah to what I call micro-boundaries – small, achievable limits she could set without feeling overwhelmed. Instead of aiming for big, bold declarations, she started by politely saying no to minor requests that didn’t align with her priorities. For example, she declined last-minute social invitations and began scheduling downtime for herself in her calendar, treating it as a non-negotiable appointment.

3. Rewriting the story of ‘no’: Leah’s biggest fear was that saying no would make people think less of her. She learned how to say no with a few key phrases like:
   • “I can’t fit that in right now, but I’d love to do it with you in the future. Can I let you know when it will suit me?”
   • “I’d love to help, but I’m not the best person for this. Have you considered asking [another person or resource]?”
   • “I need some time to think this over before committing. Can I get back to you?”

Final thoughts

It is important to find ways to say no while making you feel you’re still that kind person without compromising on your own needs. Leah highlighted these options because they still communicated care and consideration for the situation. They were non-combative but still firm. 

Becoming aware of the patterns you’ve created in your life is the first and biggest step. Often, it takes an outsider to help you identify them. Then, it’s a matter of defining the habits you may not even realise you have, and rooting out the ones that need replacing.

In the words of Brene Brown: “It takes courage to rest and play in a culture where exhaustion is seen as a status symbol”. 

The post Case study: from burnout to boundaries in three power moves appeared first on Inside Small Business.

Here’s the truth: Burnout isn’t caused by overworking, it’s caused by under-recovery.

Humans are capable of very high workloads. We didn’t evolve over 500,000 years for nothing. So it’s not that we can’t sustain high loads of work, it’s that we can’t sustain those loads if we are not recovering adequately.

Think about Olympic athletes, they train for crazy hours every day and to sustain it, and their recovery regime is equally as serious.

The first step is to audit your work-recovery ratio to illuminate how you’re using your time and see if you’re working harder than you need to. From there, you need to start being radically intentional with your time so you can get more business results in less time, still perform in your employed role, and avoid burnout.

This can be achieved using this 6-step process:

1. The audit
   Look at a typical week in your calendar, and highlight with different colours how you use your time and energy, hour by hour. What do you need to do less of and what do you need to do more of to reach your business goals, faster?
2. Pinpoint your primary goal
   Get clear on your most important goal within the next 6-12 months so you can consistently prioritise your weekly tasks. This is important because how you work will be extremely different if your goal is to go full-time in your business at any cost versus simply having an outlet that allows you to do what you love.
3. Pinpoint the three priorities of your weekly life
   Other than the non-negotiables in your week (eg. work and appointments), write down the top 3 lifestyle aspects you need in order to happily sustain this routine. Maybe it’s going to the gym every weekday and seeing your family and friends at least once a week.
4. List all the other parts of your life that you will de-prioritise or stop (For now)
   I love the saying: You can have it all, just not all at once. So if you want to avoid burnout, you don’t have to stop things you love, just what you don’t love as much. During this season of focus, maybe it’s time you put boundaries on watching TV or seeing friends more than twice a week.
5. Identify up to three daily non-negotiables that will optimise your state
   Whenever I sleep 8 hours, eat whole foods, and exercise in the morning, I feel invincible for the day. Knowing this, I allow my schedule to fill up as much as needed, as long as it doesn’t compromise my non-negotiables. Of course, there may be short periods where this needs to be adapted, but this is the exception, not the rule.
6. Timebox your week using this data
   Now that you have all the fundamental building blocks for a well-balanced week, you can timebox your ideal week that is progressive towards your primary goal, while still honouring your diverse needs as a human being.

Remember, you don’t have to do everything at once. You may be excited to do it all, but burnout will only set you back further. So, do what you can, and run your business as a marathon, not a sprint!

The post How to grow your business alongside your job without burnout appeared first on Inside Small Business.

The study found that 91 per cent of small-business owners are experiencing work-related stress in the past 12 months, with a lack of sales (34 per cent), time pressures (33 per cent), poor work-life balance (28 per cent), keeping up with technology (28 per cent), and managing cashflow (28 per cent) cited as top contributors.

Furthermore, the research found that business owners admit they lack time for relaxation and exercise (34 per cent), or to spend with family or friends (27 per cent), and a quarter (23 per cent) are suffering from insomnia or poor sleep. Almost a quarter of respondents, 22 per cent, said that the stress of business is causing strain on their relationships and 20 per cent said they are feeling depressed about business. Unfortunately, 38 per cent shared that taking time off to relieve their burnout was not possible due to work pressures.

While many factors are beyond their control, there are steps small-business owners can take to help protect themselves to reduce the risk of harm, according to Dr Marny Lishman, a health and community psychologist based in Perth.

Dr Lishman has worked with many start-ups and small-business owners to help them reach their potential and overcome psychological challenges such as burnout which is a state of mental, emotional, and physical exhaustion usually caused by chronic stress or prolonged negative emotions.

“Small-business owners are susceptible to burnout because of their excessive workloads, financial pressures, lack of resources and lack of time allocated to looking after their own physical and mental wellbeing,” Dr Lishman explained. “Owning a small business is inherently stressful, right from the development phase, so it’s important that business owners make sure they have adequate support in place from the beginning.

“It’s crucial that they make time for their own self-care to mitigate the stress they are likely to feel,” he added. “This means making time for physical activity, socialising, sleeping, resting, and relaxing, spending time with family or doing hobbies, and delegating work-related duties to other people when they can.”

He said that while it can seem impossible to take time away from the demands of running a business, good mental health is a prerequisite for business success, not a nice-to-have. He recommended that small-business owners have a psychologist, coach, mentor or trusted friend to debrief with throughout the challenges of owning a business.

“I’m not a mental health expert, but I’ve spoken to enough small-business owners to understand how isolating it can be,” PayPal Small Business Success Expert, Vanessa Patrizi, said. “The good news is, support is out there, and no one needs to do it alone. I encourage all small-business owners is to find the people and partners that can help you, and reach out before it becomes urgent.”

A range of mental health and wellbeing resources are available at business.gov.au including free and confidential coaching, tools, resources, and communities.

The post Cost-of-living crisis drives mental health issues for small-business owners appeared first on Inside Small Business.

According to an Australian Mums in Business Report by Mums & Co, mothers represent one-sixth of small business owners in this country. The pressure felt by these mothers on several levels including that of the cost-of-living crisis heightens the risk of parental burnout, which according to Ohio State University affects 48.5 per cent of mothers. 

So, with limited resources, budget and minimal ‘womanpower’, how can female business owners avoid burnout? By following their intuition and connecting back to themselves. 

What is intuition? 

Intuition is a “gut feeling”. Our intuition is activated when we feel called to do something, or not do something. For example, small-business owner, Susan, had an intuitive nudge (a gut feeling) to start a small social media marketing business so she could free up time from the nine-five to spend with her family. 

However, with the rise in the cost of living and the work needed to create a business, Susan is now working 12-hour days and feeling as though she is burning out. What can she do? 

Connect to the L.I.G.H.T framework 

The L.I.G.H.T framework has been developed to help women in business (like Susan) not only avoid burnout, but to connect back to their intuition and thrive in business.

This framework is made up of these five elements: Lean in, Illuminate, Gather, Honour, Transform. 

Lean in: When Susan started her business, she connected with her intuition. “I want to start a business to spend more quality time with my family,” but she lost her way. Connection to this feeling is the key.

Action: It is time for Susan to Lean In to the reason she started her business. She can make a commitment and voice it. 

Illuminate: Taking actionable steps towards that intuitive nudge. Doing the work to create a family-friendly business and lifestyle free from burnout. 

Action: Susan should focus only on the essential business activities. Suan would Illuminate what she must do and what she could delete or delegate.    

Gather: Gathering what she already knows. Trusting herself and her knowledge (gather within) while also asking for help (gather with). It takes a village to build a business. 

Action: Susan can take stock of what she already knows and who is around to help her step towards that intuitive nudge she had of spending more quality time with family. Is it outsourcing tasks to someone or trusting new ideas that will open up more space and time?  

Honour the journey: Giving time for her intuitive nudge to come to life. Connect with herself and know that what she intuitively wants in life and business is accessible to her. This is the hardest part of avoiding burnout because it requires just being – not doing.  

Action: Susan can engage in morning rituals. Give herself space away from the business. Honouring the current phase she is in right now. 

Transform to the light: Welcoming in this new way of business. This is when everything falls into place and she starts to see her family more.    

Action: Susan has boundaries set to help her navigate business growth and quality family time, like sitting to eat at the dinner table rather than packing lunches and answering emails at the same time. 

Intuition is the best way to beat burnout. When women in business connect with the L.I.G.H.T framework, it opens up those intuitive instincts we all naturally have. 

Our intuition knows how to avoid burnout, we just need to give ourselves the space to listen to it.

The post <strong>How female small-business owners can avoid burnout </strong> appeared first on Inside Small Business.

Although they are motivated by passion, it is challenging for one person to be all of those things. Small-business owners typically spend the majority of their time planning their operations, leaving little time for healthy work-life harmony. As a result, they may feel extremely stressed and burnt out.

While you may have already experienced these warning signs, it can be challenging to identify and treat burnout when you’re in the middle of it. So what is burnout exactly?

Talking about burnout

While the term “burnout” has only recently gained popularity, its effects are common. Burnout is something that many people can relate to because the symptoms include lack of interest, decreased satisfaction, exhaustion, tension, and other things.

But while these feelings are very relatable, for small-business owners the burden can be greater than normal, handling immense pressure on a day-to-day basis. A 2020 survey found one in three small-business owners reported a diagnosis of either stress, depression or anxiety.

Here are some ways to manage and prevent burnout:

1. Assess your situation
   It’s not uncommon for business owners to find themselves isolated. But while it may seem like you’re unable to take the time, it’s important to take a step back to assess the reality of a situation if you’re feeling stressed.
   Asking questions such as “where are my biggest pain points?” can help to decipher where the possible contributing factors of burnout are coming from and give you more holistic insight into potential stress points. For example, it can be stressful to streamline efficiencies when you’re one person doing many things. In some cases, it may be useful to turn to tech tools such as Trello or Hubspot to help you manage your workload and support with role-specific outputs.
2. Finding ways to support yourself
   Free mental health toolkits like the ones found on R U OK are a good place to start, or even working with an employee assistance program such as Uprise to offer third-party support. In addition, the recent federal budget announced greater supports for small businesses in the form of free mental health care to provide access to evidence-based advice on stress management. At Sendle, we’ve implemented key actions in our day-to-day operations to support our staff, including ‘no meeting days and focus days to ensure we’re minimising distractions and maximising productivity.
3. Organising time to switch off
   While this means many things to many people, finding out what helps you get through your day is a crucial element of maintaining work-life harmony. For me, starting in the early morning when there are fewer distractions means I feel fulfilled and ready to tackle any challenges. Prioritising rest breaks can help manage feelings of burnout. Even if it’s a five-minute break when handling something stressful, being able to step away can help build resiliency. For example, I love taking daily walks by the beach with my dog, Charlie. The walks help me distance myself from work and find perspective, taking me outside of any stress I’m feeling. It also enables me to not think in English all the time, which is important for the wellbeing and mental health of those of us for whom English is our second language.

Overall, burnout is incredibly common among small businesses, but it doesn’t have to be. By learning to recognise, acknowledge, and reassess, you can successfully manage burnout and all its symptoms, leading to a healthy and happy work-life harmony.

The post Resilience training: preventing burnout as small-business owners appeared first on Inside Small Business.

The Powering Profits and Prosperity report from The Access Group shows that organisations employing an autonomous working style deliver on average 13 per cent better across critical outcomes including customer loyalty, financial performance, and retaining talent. Autonomous workers are also more likely to be engaged (45 per cent vs 31 per cent), willing to go above and beyond at work (45 per cent vs 30 per cent) and stay at their organisation longer (54 per cent vs 38 per cent).

“As the cost of living soars and a recession looms, organisations cannot afford to take the hit of staff burnout, which cost Australian businesses almost $11 billion last year,” John Maley, Asia Pacific Head of Human Resources at The Access Group, said. “Never has it been more important to reassess what contributes to a thriving, long-lasting business, and listen to what drives the people behind it.”

As well as seeking autonomy, the study shows that Australians are increasingly looking for workplaces that emphasise staff psychological wellbeing and societal responsibility. While 69 per cent rated a good salary and job security as highly important, a similar proportion (65 per cent) felt it was important to have rewarding, meaningful work that offers opportunity for growth. Additionally, a majority of workers want to see organisations prioritise staff wellbeing (56 per cent) and a positive impact on the wider community (53 per cent).

“While climate and environmental concerns are increasingly driving conversations and the news agenda, interestingly on average just 49 per cent of respondents considered environmental responsibility as highly important in a workplace,” Maley noted. “Diversity is also a key driver, with 61 per cent of people valuing transparent employment processes that provide equal opportunities.”

Across the board, autonomous workers are more satisfied that their organisations are performing in line with their values than those in command-and-control environments, particularly in the following aspects:

• Rewarding and meaningful work (55 per cent autonomous vs 40 per cent command and control).
• A fair and transparent employment process (55 per cent vs 40 per cent).
• A good salary and job security (52 per cent vs 50 per cent).
• Raising living standards across the community (49 per cent vs 32 per cent).
• Diversity in the workplace (52 per cent vs 45 per cent).

“As a new generation of workers emerge, autonomy, societal responsibility and personal well-being are fast becoming top priorities,” Kerry Agiasotis, President of The Access Group Asia Pacific, said. “Our research shows organisations that deliver here will clearly benefit from a more connected and engaged workforce and this is what drives not only profits, but true prosperity in the long run.

“An essential part of achieving the autonomy Australians want is of course through effective processes and technology, which enable teams and gives individuals the freedom to do more,” Agiasotis added. “This is how we unlock true passion and discretionary effort, and ensures that our people are engaged and working with a sense of purpose that is required to deliver the long-term prosperity every organisation strives to achieve.”

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