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Beware of bad customers – and three other ways small and medium businesses can thrive in 2025
Despite ongoing challenges, SMEs can improve their prospects in 2025 in ways such as standing firm against bad customers...
How to enhance customer experience and build team expertise in 2025
Improving the team expertise through upskilling and feedback increases the prospects of small-business success in 2025.
Q&A: How Nicco is helping businesses pool data for deep insights
Nicco is a start-up unifying granular, fragmented data into a single platform, providing businesses with a detailed view...
What’s important when setting up your new eCommerce store?
eCommerce can 'level the playing field' for small businesses by providing location and time independence and easy commun...
2021’s biggest fintech trends – and what we’ll see in 2022
The "new normal" for most businesses is the widespread adoption of technology that wasn’t as ubiquitous to all as it was...
The crucial role of digital experience in a successful eCommerce venture
The user experience has become an important differentiator for companies engaging with customers online. Customers are n...