Systems & Software
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Ten easy steps to pick the right eftpos machine for small businesses
Choosing the right eftpos machine is a critical step in building a seamless and efficient payment experience for your cu...
Solopreneurs are using AI like a co-founder. Is that a problem?
Like many small-business owners – 62.5 per cent, in fact – Bec Alison is a sole trader, and has no team to turn to when ...
Is your business ready for the end of Windows 10 support?
With Windows 10 support ending in October 2025, Australian SMEs must upgrade to Windows 11 to avoid cyber risks and futu...
Are you getting your money’s worth? How to measure MarTech ROI
Here’s how small businesses can measure and maximise their MarTech ROI.
Bye Gemini, hello Trello: small-business owners’ best productivity tools
Productivity tools are a hot topic this week, with Google recently integrating its Gemini AI model across its entire dig...
Artificial intelligence vs machine learning: Why you need to know the difference
The difference between AI and ML, and why it's worth knowing – because generative AI is getting all the hype these days.
ChatGPT’s latest outage: why SMEs should avoid relying on one AI platform
Outages of ChatGPT and other OpenAI products last Thursday have prompted some small-business leaders to rethink their re...
Why our chatbots were a customer service failure, and what we do instead
Chatbots failed dismally in our customer service – here is the program that we now use instead to keep our clients happy...
IT leaders need support. Here are four ways small businesses can lighten the IT load
IT leaders often do it all in small businesses. Here's how to lighten their load.
How innovative payment technology can improve CX and operational efficiency
Retailers must embrace innovation in payment systems if they want to avoid getting left behind. An inefficient or frustr...