We’re now fewer than 200 days away from the end of support for Windows 10, with the October 14, 2025 deadline fast approaching. While IT leaders are well aware of what this means, many small and medium enterprise (SME) owners remain unsure of the implications.
What is the end of support?
“End of support” refers to the point at which Microsoft stops providing technical assistance, software updates, and security updates for a product. Devices running on Windows 10 will still function – but they’ll become increasingly vulnerable without these essential updates. This creates immediate security concerns, particularly for SMEs that often don’t have dedicated IT teams.
Many businesses, large and small, invested in new hardware during the pandemic to support remote work. These devices, now around five years old, might not be compatible with Windows 11. In fact, estimates suggest that over five million devices in Australia are ineligible for an upgrade.
Why the rush?
It’s natural to think that replacing devices shouldn’t be an immediate priority, especially in today’s challenging economic landscape. Yet, delaying the upgrade comes with significant, and often costly, risks.
Without ongoing security updates, devices become an easy target for cyber threats. SME security risks are already on the rise, with small businesses in Australia experiencing the highest number of cybercrime reports and an average loss of nearly $50,000. Without regular updates, this vulnerability will only increase.
While security is a primary concern, upgrading to Windows 11 also brings productivity and performance benefits that can be crucial in today’s competitive market. As businesses innovate and integrate new technologies like AI into everyday operations, having modern, AI-ready hardware will become essential.
Practical steps for small businesses navigating the transition
The transition to Windows 11 might seem daunting, but with the right approach, it can be managed smoothly. Over the past year, I’ve worked with many Australian businesses to help them prepare. Here are my key recommendations:
- Assess your current setup: Complete a detailed review of your existing hardware, software, and licensing to identify which devices are compatible with Windows 11 and which will need replacing.
- Align your upgrade with your long-term strategy: Before choosing new devices, think ahead, particularly on the role AI and other emerging technologies will play in your operations. Not all Windows 11 devices are AI-ready. If AI is important, make sure to choose devices that align with your future needs.
- Plan for minimal disruption: No technology change comes without risks. Be prepared for potential service interruption, staff adaptation periods, and productivity slowdowns during the transition.
- Engage with IT partners: Leverage the expertise of distributors, channel partners, resellers, and vendors who understand the needs of SMEs and can guide you through the upgrade process. Working with technology providers who are familiar with Microsoft’s roadmap can help you select modern, secure devices that suit your business needs.
- Manage end-of-life for your old devices: Work with vendors and IT partners to dispose of or recycle old hardware securely, reducing environmental impact and safeguarding data while maximising the value of outdated assets.
Take action now to secure your business
The transition from Windows 10 is more than just a technology upgrade – it’s a strategic investment in the future of your business. With fewer than 200 days remaining, now is the time to act.
As businesses embrace new technologies and security challenges evolve, ensuring your systems are future-ready is essential. Partnering with the right experts means your Windows 11 upgrade is backed by modern, secure devices that meet your unique SME needs.
Whether it’s assessing your current setup, selecting AI-ready hardware, or planning a seamless transition, the right guidance can help you future-proof your operations, ensuring your business remains agile, secure, and competitive for years to come.
