complaints
Followcomplaints Archives
Telco complaints data reflects increased financial hardships and service issues
TIO reports 71.9 per cent year-on-year rise in financial hardship complaints, with telco service issues impacting small ...
“I’ve never seen consumers so quick to complain” – here’s how to respond in an age of grievance
The strategies to manage complaints with grace, strengthen customer relationships, and build trust in your small busines...
Telco complaints surge among SMEs during last quarter, 3G shutdown
SME complaints about their telco service surged in 2024 Q4 as their phone and internet services were affected during the...
Small-business complaints to AFCA on the rise
There has been a 17 per cent increase of complaints raised to AFCA, the majority of which related to small-business loan...