data

data Archives

How should SMEs use AI responsibly? The rules still aren’t clear

Many SMEs remain hesitant to go all in to adopt AI due to low levels of awareness and concerns about data risks, among o...
data collaboration

Power in numbers: Why SMEs should team up to get the most out of data

Collaboration with other businesses through granular data only helps SMEs survive but also thrive in an ever-growing dat...

Where did that call come from? The power of call tracking for small businesses

Call tracking helps find out where each call is originating from and gain real-time visibility as to which marketing str...

Only a quarter of Australian firms anonymise customer data in AI training

Only a quarter of Australian businesses anonymise customer data when training AI, which could cause compliance issues in...
dubious data, customer data program, marketing strategy

Small businesses using this marketing strategy will thrive in 2025

The trend for 2025 is that the businesses that will thrive are the ones that know how to blend customer data with real-t...
freelancers, HR, lead, JobKeeper, human skills, personalisation

How small businesses can make the most of personalisation

We are seeing a messaging overload that is forcing businesses to provide personalised content and experiences for their ...

Don’t allow your data to be held hostage

Online retailers and other merchants have been urged to read the fine print of third party supplier contracts and ensure...