feedback

feedback Archives

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Are you wasting time on your post-sale follow-ups? Here are five time-savers

Post-sale process inefficiencies cost time and growth. Learn five ways small businesses can streamline follow-up and rec...
customer experience, team expertise

How to enhance customer experience and build team expertise in 2025

Improving the team expertise through upskilling and feedback increases the prospects of small-business success in 2025.
dubious data, customer data program, marketing strategy

Small businesses using this marketing strategy will thrive in 2025

The trend for 2025 is that the businesses that will thrive are the ones that know how to blend customer data with real-t...
bad customers

How to leverage customer feedback to grow your business

More than anything else, setting up small businesses for success in today's market demands a keen ear for customer feedb...
Customer experience

In the loop

Ensure you give people feedback the way they like it – some people like a lot of feedback and some like it less often, s...

Spread the word: generating positive reviews for your small business

Why positive reviews are so important in giving your business the much-needed visibility and recognition that will drive...