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Frances Pratt

With her background in 5 star hospitality, Frances Pratt translated this customer centric thinking to the world of sales. Understanding what and why people buy (also known as sales) has been the focus of Frances Pratt’s life for over 28 years and she knows what a difference understanding ‘how to sell’ can make. She created her business Metisan to help ‘demystify’ sales and show people who aren’t natural salespeople how to make selling part of what they do every day; so it really doesn't seem like selling at all. Along with her career in coaching and consulting, Frances has recently completed a book titled “More Sales Less Marketing” – ‘How to take the Yuck out of selling’

From the author

partnerships, trust contract, client relationships

Client retention is crucial for business growth. Here’s how to keep them happy

Retaining customers is more profitable than acquiring new ones. Learn key strategies to strengthen client loyalty and dr...

Three essential steps to smashing your FY targets

The steps every business needs to take to reach their target revenues for this financial year and achieve their desired ...
lean and giving

Lean and giving – a different way to scale

Lean and giving is a client-centric way to scale your business, as you let your clients determine how you market your pr...

The questions you need to ask yourself in your start-up, growth and maturity phases

How you can get clarity and purpose as you start out, grow and then establish maturity as an enterprise.